SmartMove is one of two tenant screening packages we offer here at RentPrep.
Below is a clickable “accordion” list of frequently asked questions we get on our SmartMove product.
At the bottom of this page, you can see a sample SmartMove report when ordered through RentPrep.
How is SmartMove different than the RentPrep Background Reports?
Our RentPrep reports are all hand-compiled by our FCRA Certified Screeners. They require zero tenant involvement. SmartMove is an automated service that requires tenant involvement.
SmartMove largely differs from our core screening services in that it allows you to have the applicant pay directly for the screening report. It also gives you a specific credit score where our credit check is based on a pass/fail metric.
How does SmartMove's credit score differ from the credit check?
SmartMove will give you the applicant’s full credit score. It will look like this in your report:
With our Basic, Pro, and Platinum reports you can add a credit check to your screening report for $9.95. You select one of the star ratings in the chart below:
If your applicant passes you will be told they met your criteria.
If they fail you will be given a list of reasons why they failed the credit check. The credit check does not show you their specific credit score.
How do I order a SmartMove report?
First you’ll need to sign up for a RentPrep account. Once your signed up you can follow these steps in the video below to order a SmartMove report.
How is the tenant applicant involved?
Once you place a SmartMove order request you’ll be prompted to enter your applicant’s email address. The tenant applicant will then be taken through a three-step process.
- They’ll enter their personal information
- They’ll answer IDMA Verification questions
- They’ll submit payment for the report
The IDMA questions are known as “out of wallet” questions. You have probably been asked these in the past where you’ll see questions like, “Please select the street address below that you have had as a residence in the past.” Here’s a snapshot of the three-step verification your applicant will see:
Why should I order SmartMove through RentPrep?
95% of civil judgments and over half of all tax liens were stripped away from credit reports in July 2017. This includes SmartMove reports.
To combat this change we offer a Judgment and Lien search add-on to our SmartMove reports for $4.95.
This is only available with RentPrep.
We also offer the ability to perform Verification Calls on your tenant applicant. If you order this add-on, one of our in-house Screeners will call your applicant’s current landlord, previous landlord, and current employer to verify the accuracy of the data collected on your renter’s application. The transcriptions of these calls are added to your SmartMove report inside of your RentPrep Client Area.
Both of the Judgment/Lien Search and the Verification Calls can be charged directly to the tenant applicant when you order a SmartMove report through RentPrep.
Do you offer discounts on SmartMove?
No, it is against Transunion policy to offer any discounts on the SmartMove product.
Is SmartMove a hard or soft pull?
SmartMove is a soft pull on your applicant’s credit.