Contact

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If you have a question please leave a message in the form below and a representative will be in touch as soon as possible.

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We have also listed answers to frequently asked questions beneath the contact form.

Contact details

4534 Clinton St. Ste. 2
West Seneca, NY 14224

Phone: 1 (888) 877-8501
Fax: 1 (888) 887-1491
Email[email protected]
Web: rentprep.com

Hours of Operation

Monday-Thursday: 9 am – 7 pm EST
Friday: 9 am – 5 pm EST
Saturday: 10 am – 3 pm EST

What does insufficient credit mean?

If your report says there is insufficient credit this typically pertains to someone having little to no credit.

If someone has never had credit cards or any loans to their name then the report may have “insufficient credit” as the result for their credit report.

How can I dispute something on my report?

If you go to our Renters Relations page on our website you can print and fill out the customer dispute form. We just need a copy of your driver’s license attached with the dispute form to verify your identity in order to protect sensitive information.

How can I obtain a free copy of my report?

If you go to our Renters Relations page on our website you can use the dispute form to request a copy of your report. We just need a copy of your driver’s license attached with the dispute form to verify your identity in order to protect sensitive information.

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