View the pricing of our tenant screening packages
Our tenant screening packages are either SmartMove or RentPrep Background Checks.
If you’re looking for the full credit score we’d recommend the SmartMove report. If you’re not interested in the credit report we would recommend the RentPrep Background check with the add-ons that matter to you.
- Full Credit Report with Score
- SSN Verification/Address History
- Nationwide Eviction Report
- Judgements and Liens
- Nationwide Criminal & Sex Offender Search
- Verification Calls for employment and rental history
- Pay yourself or have tenant pay
Our 3 most Frequently Asked Questions
#1 FAQ: Are Credit Scores Included?
SmartMove Reports Do Include The Credit Score
Our SmartMove reports are the only reports that include the actual credit score. You’ll receive a full credit report, along with a visual indicator of their credit score, as shown below.
The Credit Check Add-on Does Not Include The Actual Credit Score
Additionally, we offer a “Credit Decision Report” add-on to our RentPrep Reports. This credit decision does not provide the actual credit score.
Instead, during the ordering process, you would select your criteria out of the list below.
Each star rating has a FICO Score range and your tenant applicant will either pass or fail based on the rating you select.
If they fail you will receive credit codes that explain why they failed. Here ‘s an example of a DECLINED report based on a FICO credit rating of 650+.
If they pass, you’ll be notified that they passed your criteria but no credit codes data will be supplied. You will not see their actual credit score. If you need to see the credit score you’ll want to order the SmartMove report.
#2 FAQ: Why are Judgments and Liens not include with SmartMove?
About 95% of civil judgments and over half of all tax liens were removed from credit reports in July of 2017.
This was part of the National Consumer Assistance Plan set up by the three major credit bureaus.
SmartMove is a TransUnion product and therefore had this data taken out of their reports.
If you order a SmartMove report through RentPrep you have the option to add a Judgment and Lien search to your report.
One of our in-house Screeners will manually run this search and add any records to your SmartMove report.
Here’s a podcast we recorded talking about the impact of Judgments and Liens being removed from credit reports.
#3 FAQ: Does RentPrep provide volume discounts?
Yes, we do offer volume pricing in some instances:
If you have 50 or more units in your portfolio we can work on a custom quote for your needs. Please click this link to fill out the form for a custom quote.
Frequently Asked Questions
Click the any of the questions below to view the answer in detail:
How does your service work?
At RentPrep we strive to make our ordering processes as easy as possible. If you want to order a report all you need to do is sign up for your free account, choose the package you want, and pay. It’s that simple! Check your email for a notification stating your report is complete.
How does SmartMove differ from the RentPrep Background Check?
SmartMove is a product offered by Transunion that differs greatly from our RentPrep Reports which are hand-compiled from our FCRA Certified Screeners.
We added SmartMove to our packages because different landlords have different needs. It’s the same product you can get from TransUnion but we’ve added the option to add the Judgments and Liens search that was stripped from credit reports in 2017.
SmartMove would make sense if you’re a landlord that wants: – A full credit report instead of a credit check. Or, if you want the ability to charge the tenant directly for the background report (you’ll need their email).
SmartMove doesn’t make as much sense if you’re a landlord that wants: – No tenant involvement or your property is located in any of these 6 States: WY, DE, SD, MA, NC, or CO as they do not include criminal data and require manual data extraction for criminal reports which are only available with our RentPrep packages.
Do I have to sign a contract?
There are no signup fees, no monthly minimums, no annual fees, and no contracts to be signed for any of tenant screening services.
If you order one report, you pay for one report.
What is the turnaround time?
Our RentPrep Reports are typically turned around 1-hour after you order (during office hours).
If you add Verification Calls we ask for 24 hours (during the business week) to make the phone call verifications.
The SmartMove Report is available within minutes after the tenant verifies their identity. This process is dependent on how long your applicant takes to respond to the request they will receive in their email inbox.
What types of payments do you accept?
We accept Mastercard, Visa, American Express, and Discover when you order through our secured online portal.
Can I talk someone if I have questions?
Ever call a company you found on the internet only to find out that their customer support team is from overseas, or they don’t answer at all?
We are proud to offer customer support Mon-Thu 9a-7p EST and Friday 9a-5p either by phone, live chat, or through email.
On Desktop our Live Chat button will appear on the right side of the screen during office hours. This will connect you with one of our Screeners who can answer any questions you may have.