Packages & Pricing

View the pricing of our tenant screening packages

Our tenant screening packages are either SmartMove or RentPrep Background Checks. 

If you’re looking for the full credit score we’d recommend the SmartMove report. If you’re not interested in the credit report we would recommend the RentPrep Background check with the add-ons that matter to you.


  • Requires tenant involvement
  • Tenant pay options
  • Full Credit Report with Score
  • SSN Verification/Address History
  • Nationwide Criminal Background Check
  • Nationwide Eviction Report
  • Bankruptcies

Available Add-ons

  • Judgement and Liens -- $4.95

RentPrep Background Check

  • No required tenant involvement
  • Add additional searches
  • SSN Verification/Address History
  • Nationwide Eviction Report
  • Judgements and Liens
  • Bankruptcies

Available Add-ons

  • Nationwide Criminal -- $4.00
  • Verification Calls -- $12.00
  • Credit Decision Report -- $9.95
#1 FAQ: Are Credit Scores Included?

SmartMove Reports Do Include The Credit Score

Our SmartMove reports are the only reports that include the actual credit score. You’ll receive a full credit report, along with a visual indicator of their credit score, as shown below.

Credit Score

The Credit Check Add-on Does Not Include The Actual Credit Score

Additionally, we offer a “Credit Decision Report” add-on to our RentPrep Reports. This credit decision does not provide the actual credit score. Instead, you would select a star rating between 0-5 stars, as shown below.

sample credit check

Each star rating has a FICO Score range and has an allowable number of reportable Bankruptcies and Judgments. In this sample, a 4-star rating was selected. This means to pass (or be “Approved” for) a 4 Star Rating, the applicant needs to pass each of the following:

  • Applicant needs at least a 650 FICO Score
  • Applicant can’t have more than 1 reportable Bankruptcy
  • Applicant can’t have any reportable Judgments

You will be notified if your tenant passes or fails your criteria. If they fail you will receive credit codes that explain why they failed. If they pass, you’ll be notified that they passed your criteria but no further data will be supplied. You will not see their actual credit score. If you need to see the credit score you’ll want to order the SmartMove report.

#2 FAQ: Does RentPrep provide volume discounts?

Yes, we do offer volume pricing in some instances:

If you have 50 or more units in your portfolio we can work on a custom quote for your needs. Please click this link to fill out the form for a custom quote.

Need screening and credit reports in volume?
Call us to discuss our Corporate Solutions 1-888-877-8501 9am-7pm EST

Frequently Asked Questions

Click the any of the questions below to view the answer in detail:

How does your service work?

At RentPrep we strive to make our ordering processes as easy as possible. If you want to order a report all you need to do is sign up for your free account, choose the package you want, and pay. It’s that simple! Check your email for a notification stating your report is complete.

How does SmartMove differ from the RentPrep Background Check?

SmartMove is a product offered by Transunion that differs greatly from our RentPrep Reports which are hand-compiled from our FCRA Certified Screeners.

We added SmartMove to our packages because different landlords have different needs. It’s the same product you can get from TransUnion but we’ve added the option to add the Judgments and Liens search that was stripped from credit reports in 2018.

SmartMove would make sense if you’re a landlord that wants: – A full credit report instead of a credit check.

Or… if you want the ability to charge the tenant directly for the background report (you’ll need their email).

SmartMove doesn’t make as much sense if you’re a landlord that wants: – No tenant involvement or your property is located in any of these 5 States: WY, DE, SD, MA, or CO as they require manual data extraction for criminal reports which are only available with our RentPrep packages

What are verification calls?

Here at RentPrep we’re one of the few tenant screening services that will make your verification calls for you. Our team of FCRA Certified Screeners perform these verification calls Monday to Friday.

We will make up to three phone calls each to a current landlord, previous landlord, and current employer to verify the accuracy of the information provided on your tenant’s application.

Below is a video of our CEO Steve White showing how to make a proper verification call.

Read our post on “How To Call Tenant References” for even more tips on making verification calls to a current landlord and current employer.

Do I have to sign a contract?

There are no signup fees, no monthly minimums, no annual fees, and no contracts to be signed for any of tenant screening services.

If you order one report, you pay for one report.

What is the turnaround time?

Our RentPrep Reports are typically turned around 1-hour after you order (during office hours).

If you add Verification Calls we ask for 24 hours (during the business week) to make the phone call verifications.

The SmartMove Report is available within minutes after the tenant verifies their identity. This process is dependent on how long your applicant takes to respond to the request they will receive in their email inbox.

What types of payments do you accept?

We accept Mastercard, Visa, American Express, and Discover when you order through our secured online portal.

Do you provide customer support?

Ever call a company you found on the internet only to find out that their customer support team is from India, or they don’t answer at all? We are proud to offer customer support Mon-Thu 9a-7p EST and Friday 9a-5p either by phone, live chat, or through email.