Send us a message

Thank you for your interest in RentPrep’s services. If you have a question or comment, please leave a message in the form below and a representative will be in touch as soon as possible.

We have also listed answers to frequently asked questions beneath the contact form.

Frequently Asked Questions

If your report says there is insufficient credit this typically pertains to someone having little to no credit.

If someone has never had credit cards or any loans to their name then the report may have “insufficient credit” as the result for their credit report.

If you go to our Renters Relations page on our website you can print and fill out the customer dispute form. We just need a copy of your drivers license attached with the dispute form to verify your identity in order to protect sensitive information.

If you go to our Renters Relations page on our website you can print and fill out the customer dispute form. We just need a copy of your drivers license attached with the dispute form to verify your identity in order to protect sensitive information.

Contact details

4534 Clinton St. Ste. 2
West Seneca, NY 14224

Phone: 1 (888) 877-8501
Fax: 1 (888) 887-1491
Email: screening@rentprep.com
Web: rentprep.com

Hours of Operation

Monday-Thursday: 9am – 7pm EST
Friday: 9am – 5pm EST
Sunday: 10am – 2pm EST