This is a critical point in the process of finding the right tenant.
Earlier in the tenant screening checklist, we discussed how increasing the number of applicants will increase your chances of finding “the one.”
Let’s take a minute to pull yourself out of your landlord shoes and into the parental shoes in the video below.
When trying to find the right tenant, you can save yourself a lot of time by knowing what questions to ask potential tenants.
Marketing a vacant rental property means you will be getting email and phone calls from interested prospective tenants with all kinds of questions.
Save time for both you and the interested caller by conducting a pre-showing interview (over the phone) that reveals whether you are right for each other.
You can also introduce a “Pre-screening survey” via Google forms into your process to automatically weed out some applicants (see video at the bottom on this page for details).
In this comic “Trimming the Fat” Laura explains to her son why she conducts these “Pre-Screening” interviews over the phone.
After answering the caller’s questions about the rental property, mention that you have a few questions of your own that will help them determine whether the rental property is a good fit for them.
It also gives you a chance to see whether the caller meets your initial criteria for screening.
20 Questions To Ask Potential Tenants:
Do you currently rent, and if so, where?
How long have you lived in your current home?
Why are you looking for a new place to live?
What date would you want to move in?
What kind of work do you do?
What is a rough estimate of your income?
How many people would be living with you?
How many people living with you smoke?
How many parking spaces would you require if you rent here?
How many pets do you have?
Do you think your current landlord will give you a favorable reference?
Does your current landlord know you are thinking of moving?
Have you ever had an eviction?
Are you familiar with our rental application process?
Are there any issues I should know about before I run a background screening for all the adults in the household?
Have you filed for bankruptcy recently?
Will you be fine to pay our lease application fee of ($ amount) if you fill out the application?
Would you be able to pay the security deposit of ($ amount) at the lease signing?
Are you willing to sign a 1-year lease agreement?
Do you have any questions for me about the process?
Based on what kind of answers the caller provides, you may be able to save both of you a lot of time and energy.
Trim the fat before you cook the steak, not after.
For example, after you ask about the caller’s pets and you explain about your pet policy, you both may come to the understanding that their application would be denied based on pet ownership.
They may also learn something about the rental that doesn’t suit them and declines to pursue the property any further.
Either way, you have conducted an efficient pre-showing interview that gives you time to work with truly qualified applicants.
How to create a pre-screening survey using Google Forms
A Google Form can be a handy tool in your landlord toolbelt.
In the video below we show you how to create a Google Form to automatically weed out bad applicants from your rental listings.
If you’d like a copy of this Google form for your own records follow these steps.
- Click this link > https://goo.gl/forms/N1oB3859kb1vXsAq1
- Click on the three dots in the upper right hand corner and make a copy
Here’s an image showing step #2.
Once you’ve made a copy to your Google Drive you can go ahead and edit your copy.
We cannot give edit access to our example version because it would edit the master template for everyone to use.
How To Screen Applicants After Initial Questions
The purpose of the pre-screening questions is to limit the number of bad applicants you show your rental unit to.
If the applicant sounds good over the phone and passes your initial criteria, you will want to show them the rental.
In the next chapter, we will share tips for showing your rental property.