How to Order a Tenant Screening Report

RentPrep has developed an easy and intuitive screening tool that allows you to order background checks on tenants within seconds.

Step #1: Create a Free Account

This video below will show you exactly how to do that.

As mentioned in the video above, you can Sign Up for your free account anytime by clicking the orange button in the upper right.



Step #2: Login to Your Member’s Area

Immediately after you’ve setup your account, you can access your member’s area anytime by clicking the “Log In” link in the far upper right hand corner of our website.


Once you click that link you will access the RentPrep member’s area. You’ll want to login with the account details you just created.


If you ever forget your password, you can click the “Forgot Password?” button. That will send you an immediate email with your new password.


Step #3: Place Your Order

Once you’re inside the member’s area you will notice a “Quick Start Guide” where you can easily place new orders and view completed reports.


This is where you will select your package and then be asked for your tenant applicant’s information.

The easiest way to collect all the proper details is by having your applicant fill out one of our (free) rental applications.

If you do have further questions on placing your order, there are helpful resources available by clicking the “How to Order” icon in your Quick Start Guide.


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Frequently Asked Ordering Questions

Click the any of the questions below to view the answer in detail:

At RentPrep we strive to make our ordering processes as easy as possible. If you want to order a report all you need to do is sign up for your free account, choose the package you want, and pay. It’s that simple! Check your email for a notification stating your report is complete
One of the main things that separates RentPrep from the rest of the competition is our “No Fee Guarantee”. There is no sign up fees, no monthly minimums, no annual fees, and no contracts to be signed. If you order one report, that is all you will ever have to pay with us.
We pride ourselves in being a full service screening and investigation company, not a data company. All of our reports are hand-compiled by FCRA Certified Background Screeners stationed in our main office in NY, typically within 1-hour after you order. Because of this, you can be assured compliant and accurate reports.
We accept Mastercard, Visa, American Express, andDiscover when you order through our secured online portal. We use SSL certificates provided by Verisign (same security your banks use) in order to protect and secure your information.
Ever call a company you found on the internet only to find out that their customer support team is outsourced overseas, or they don’t answer at all? We are proud to offer customer support Mon-Thurs 9a-7p EST and Fridays 9a-5p. You can reach us by either phone, live chat, or through email.
Yes, we do offer discounts to all of our clients. When you sign up for an account you’ll be greeted by a welcome video that includes a promo code to use on your first order. If you are a larger corporate client, we offer volume discounts to anybody who owns over 100 rental units.