3 Biggest Mistakes You Can Make With Abandoned Rentals

Abandoned rentals can leave landlords confused as to how to proceed, and the rules for what you can and cannot do vary by state.

At some point in your time as a landlord, you will be faced with an empty or half empty unit, wondering where your tenant is.

Perhaps it’s because you served the tenant with an eviction notice and you think they’ve moved out in the night to avoid further action. Or, another possibility is that the tenant simply wanted out of the lease and the rental property and just broke it.

We recently came across a property manager from the NYC area who had a very interesting story.

His former tenant passed away and her son took over the lease. The son passed away and the question Cory found himself asking, “What do I do with my former tenant’s ashes?”

Listen to Cory tell his story and then Steve discusses what you must know with abandoned property.

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But getting back to the subject at hand…

You now have what you think might be an abandoned rental property. However, proceeding as if the tenant is long gone can be a costly mistake for you. When it comes to abandoned rentals, you must avoid the 3 biggest mistakes landlords can make to keep things legal when recovering your rental property.

Mistake #1: Assuming It’s Abandoned When It’s Not

Sometimes it is obvious when a tenant abandons a property, such as when they move out in the night and leave you a note and a property full of garbage. Other times, it may be difficult to tell whether the tenant has abandoned the rental unit. In their hurry to turn over a rental unit and get rid of a bad tenant, some landlords may make the mistake of assuming the property is abandoned when in fact it is not.

If you are unsure about whether the tenant has truly abandoned the property, find the answers to these questions:

  • Is the tenant behind in paying the rent? Many states won’t consider a rental abandoned if the rent is current.
  • Are the utilities shut off? A quick call to the utility company will provide you with this information, however, this also may be a coincidence for nonpayment and not necessarily abandonment.
  • Is there anything left in the rental unit, like furniture or clothes? If there are valuable items left behind, it’s less likely to be abandoned than if you find garbage or rotting food.
  • Did the neighbors notice anything significant? If others witnessed a moving truck at the property the other day, or the tenant told them they were leaving, it helps to solidify other evidence of abandonment.
  • Has a change of address been submitted to the post office? A quick visit to the local post office will help you figure it out.
  • What do the tenant’s emergency contacts say? You must get in touch with the tenant’s emergency contacts to see if they offer any insights into the tenant’s absence.

No single factor is conclusive—instead, you must consider several things before you can conclude that the property is abandoned. It’s a fine line between a tenant abandoning a property and simply being gone for a while. Unusual circumstances, such as an extended vacation or business trip, a hospital stay or even jail time can make it seem as if the tenant has abandoned the property when legally they are still in possession as long as they have not broken the lease terms.

Mistake #2. Disposing of Personal Property

When tenants leave in a hurry, whether it’s due to eviction proceedings or another reason, they often leave personal property behind. Even if you’ve established that the rental unit is indeed abandoned, you are still required to put in some time and effort into dealing with the tenant’s possessions. New landlords may mistakenly claim the abandoned property as their own and keep it or try to sell it to recoup some lost income. However, this is illegal unless done in the proper way.

While different states have varying requirements, in general, a landlord must store the tenant’s personal property for a time and use reasonable care to keep it safe from harm or theft. While this seems strange—to care for the abandoned junk of a former tenant—the laws are quite clear that at least for a designated time, the landlord is responsible for those possessions.

Here are some examples from states across the country on dealing with a tenant’s personal property that has been left behind:

  • California requires landlords to move the property and store it safely, then deliver a notice to the former tenant, if possible, as well as any contacts he might have that gives a deadline of 18 days for the tenant to claim the property. The tenant is required to pay the landlord the reasonable cost of storage before reclaiming the property. If unclaimed and the property is worth less than $300, the landlord can keep it or dispose of it. If it is worth more than $300, the property must be sold at a public bidding.
  • Kansas landlords must store possessions for 30 days and at least 15 days before sale or disposal, attempt to notify the tenant. Unlike most other states that require the notice to be mailed or delivered personally, Kansas law requires landlords to publish the notice in the local newspaper. After 7 days from publication, the landlord must mail a copy of the published notice to the tenant’s last known address. All proceeds from a sale go to the landlord.
  • North Carolina law requires landlords to store abandoned property in a county warehouse for 10 days, after which the landlord may sell, keep, donate or dispose of the property. If the landlord chooses to sell the abandoned property, he must send a written notice at least 7 days in advance to the tenant’s last known address. Proceeds first go to the landlord to offset any remaining costs from the tenant and the balance goes to the county.

Mistake #3. Failing to Document the Process

Even if they’ve covered all your bases in judging that the rental is abandoned and they’ve properly disposed of any of the former tenant’s possessions, many landlords make the mistake of failing to document the process of recovering an abandoned rental property. If you make the wrong call and face a wrongful lockout claim from the tenant, you’ll need to have evidence on your side in court to show why you made the call you did.

Here are some things you must do in order to properly document your discovery process in recovering an abandoned rental property:

  • Take pictures of the property, including instances where it seems like the tenant has abandoned it, such as rotting food in the fridge, lack of furniture, abandoned pets, unkempt lawn, and so forth.
  • Write down the names, times and dates of interviews with neighbors or the tenant’s emergency contacts, along with a summary of the conversation.
  • Collect any documents you get from the utility companies about shutoffs.
  • Keep copies of any official notices you send to the tenant at the last known address or to the tenant’s workplace to show your attempts at communication.
  • Document the costs for moving and storing any possessions left behind using receipts or invoices.

The Final Word

In general, when a tenant abandons a rental property, they don’t intend to return but there have been too many instances where an eager or uninformed landlord has moved too quickly and outside the law, and made these critical mistakes. When in doubt, consult with an attorney who specializes in landlord/tenant issues and make sure you are proceeding in such a way as to minimize the time the unit is empty without compromising on following the laws of your state.

Have you ever had a tenant abandon your rental property? What steps did you take to ensure you were compliant with all the legal requirements? Please share this article and let us know your opinions in the comments section below.

Photo image by Яick Harris

Next steps:

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About the author

I started RentPrep in 2007 and our mission is to pull the stress out of being a landlord.

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Comments

  1. Montenegro Slim

    If a tenate leaves after 1 week and wants her money back. What can I as the landlord do?

    • Stephen White

      What money? The security deposit or the rent? Or both?

      Most landlords would allow the tenant to leave since they don’t want a problem tenant right from the beginning, but they wouldn’t forfeit all of the deposit. At the end of the day, they signed an agreement. They are legally bound to it. Make it clear that the deposit will cover lost rent and time to re-rent but you’ll be kind enough to release them from the lease/agreement. If they don’t want to forfeit the deposit, then they should stay.

  2. Kitsune Lee

    Have tenant who had father sign the lease with the intention of him moving in. He wound up not moving in leaving daughter, her kids and her husband residing there. They recently disappeared (I live in an adjoined house) but they rented out a room without notice, permission or anything about a month before. They moved out, changing locks etc and leaving her belongings inside. She wants to get her things. I’ve tried all possible ways to contact, including her ex and the father, no such luck. Days later past when rent is due, I receive mail with this mystery girl’s name and am going to go ahead and say that reason to believe she has taken residency there and I can access the property to let her take her stuff. Is this reasonable? And what do i do now? (abandonment evidence: hasn’t returned to residence, no response, no rent payment, electricity is turned off, mailbox has message to fwd mail, fb post mentioning moving and places them in a different state)

  3. Barbara Rivera

    Hello,

    My mother had a tenant thats attached to her property. the tenant has failed to pay rent and show since June. (3 months) everything in the apartment looks as if they planned to come back (food in fridge, TV’s) all utility bills are under my moms name. All emergency contact Numbers are no longer working and no one has came by looking for her or her son. what should be her next step?

    • Stephen White

      Follow the steps to take back the property assuming it’s been abandoned. If they haven’t been there since June, you absolutely have reason to believe they’re not coming back.

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